Effective Date: 28/09/2025
Kartize Beauty Store (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://kartizebeautystore.co.ke or purchase from our store.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, billing/shipping address, and payment details.
- Account Information: Login details when you create an account.
- Order Information: Purchase history, delivery details, and transaction records.
- Technical Data: IP address, browser type, device information, and cookies to improve user experience.
- Communication Data: Emails, chats, or calls with our customer support team.
2. How We Use Your Information
We use collected data to:
- Process and deliver your orders.
- Provide secure payments via M-Pesa, cards, or other gateways.
- Improve our website, products, and services.
- Personalize recommendations and marketing (with consent).
- Send updates on promotions, order confirmations, and shipping notifications.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your data. However, we may share information with:
- Service Providers: Payment processors, delivery partners, and IT support.
- Legal Authorities: If required by law, fraud prevention, or legal protection.
4. Data Protection & Security
- All transactions are encrypted for secure checkout.
- We limit employee access to personal data.
- We implement industry-standard security measures to protect against unauthorized access.
5. Cookies & Tracking
We use cookies to:
- Remember user preferences and shopping carts.
- Improve browsing experience and product recommendations.
- Track analytics to enhance website performance.
Users can control cookies via browser settings.
6. Your Rights
As a user in Kenya, you have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Request information on how your data is processed.
To exercise these rights, contact us at: contact@kartizebeautystore.co.ke
7. Data Retention
We retain your data as long as necessary to fulfill orders, comply with regulations, and resolve disputes.
8. Third-Party Links
Our site may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our store is not intended for children under 18. We do not knowingly collect data from minors.
10. Updates to Privacy Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns about this Privacy Policy:
📍 Address: Imenti House, 1st Floor, Zodiac Stalls, Nairobi, Kenya
📧 Email: contact@kartizebeautystore.co.ke
📞 Phone: +254 725 086 248