Effective Date: 28/9/2025
Website: https://kartizebeautystore.co.ke
Welcome to Kartize Beauty Store (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully.
1. Use of Our Website
- By using our website, you confirm that you are at least 18 years old or using it under the supervision of a parent/guardian.
- You agree not to misuse the site for fraudulent, unlawful, or harmful activities.
2. Products & Availability
- We strive to provide accurate product descriptions and images. However, colors and packaging may vary slightly.
- Product availability may change without notice. We reserve the right to discontinue or limit quantities.
3. Orders & Payments
- Orders are confirmed once payment is received via M-Pesa, debit/credit card, or other approved methods.
- By placing an order, you agree to provide accurate billing and shipping details.
- We reserve the right to cancel or refuse any order due to stock issues, suspected fraud, or incorrect pricing.
4. Shipping & Delivery
- We provide fast delivery across Kenya including Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret.
- Delivery timelines vary depending on location but are communicated at checkout.
- Delays caused by courier services or external factors (e.g., weather, strikes) are beyond our control.
5. Returns & Refunds
- Products can be returned within 7 days if they are unused, unopened, and in original packaging.
- Refunds are processed within 7–14 business days after inspection.
- Certain products (e.g., opened cosmetics, intimate items) are non-returnable for hygiene reasons.
6. Pricing & Promotions
- All prices are in Kenyan Shillings (KES) and inclusive of applicable taxes.
- We reserve the right to change prices or run promotions without prior notice.
- Discounts, coupons, or offers are subject to terms of use and validity periods.
7. Intellectual Property
- All website content (logos, images, text, design) belongs to Kartize Beauty Store.
- You may not copy, reproduce, or distribute content without written permission.
8. User Accounts
- If you create an account, you are responsible for maintaining confidentiality of login details.
- We may suspend or terminate accounts for misuse, fraud, or violation of these terms.
9. Limitation of Liability
- Kartize Beauty Store is not liable for any damages arising from product misuse, delayed deliveries, or third-party service failures.
- Our maximum liability is limited to the amount paid for the product(s).
10. Privacy
- Your data is handled in accordance with our Privacy Policy.
11. Governing Law
- These Terms are governed by the laws of Kenya.
- Any disputes shall be settled in Kenyan courts.
12. Contact Information
For questions regarding these Terms & Conditions:
📍 Address: Imenti House, 1st Floor, Zodiac Stalls, Nairobi, Kenya
📧 Email: contact@kartizebeautystore.co.ke
📞 Phone: +254 725 086 248